Quick Answer: What Colour Should The Lights Be On My Telstra Modem?

What do the lights mean on my NBN box?

The lights on your nbn™ Connection Box tell you about the status of your connection.

If you have an HFC nbn connection, the lights on your box will look like this: When it starts up, each light should flash as the nbn Connection Box connects to the nbn network.

Once it’s connected, all lights should go green..

What Colour should the light be on my Telstra smart modem?

greenBoth Link, Online and Phone light should be green. The Signal light indicate strength of 4G backup and should be either red (Poor Signal), orange (Signal OK) and Green (Good Signal) https://crowdsupport.telstra.com.au/t5/News-Feed/What-do-the-lights-on-your-Telstra-modem-mean/ba-p/…

What do the lights on my modem mean?

POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure. … If your modem is connected to power, and yet no lights are lit, check to ensure the power switch on the back is toggled to the “on” position.

What Colour should lights be on NBN box?

Popular SearchesLightIndicatorMeaningPowerFlashing greenYour nbn connection box is starting up.OpticalOffSomething external has disabled your nbn Connection BoxSolid redYour nbn Connection Box has lost connection with the network.Solid greenYour nbn Connection Box is connected and working properly.18 more rows

What do the lights on your Telstra Smart Modem Gen 2 mean?

The above photo shows back LEDs of a newly connected Telstra Smart Modem Gen 2 with Online light is orange (newdsluser)….What do the lights on your Telstra Smart Modem Gen 2 mean?LEDLED BehavioursCauseMOBILE SIGNALOrange/YellowOK signalRedPoor signalOffTelstra network unavailablePHONE (SIP Mode)GreenRegistered32 more rows•5 days ago

How do I reset my Telstra Smart Gen 2 modem?

The reset button is located on back of modem near LAN port 2. To reset modem press reset button for at least 10 seconds while modem is powered on. Modem will reboot resetting all settings including password to factory defaults.

Why is the light on my Telstra modem blue?

Have spoken to Telstra Support who informed me they need to monitor the internet for 48 hrs and that the blue light means the modem is struggling to connect to the NBN.

Why is there a red light on my NBN box?

Solid red (or blinking) There may be a line fault or problem affecting the nbn™ connection box. Turn off power to the nbn™ connection box and contact your phone and internet provider. … If the Power and Connection Lights are solid blue, but the DSL Light is out, contact your phone and internet provider.

How do I reboot my NBN modem?

This is done by:Keep the wireless router powered on.Locate the RESET button at the back of the wireless router.Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go.Wait about 5 minutes for the router to boot up again and try the connection.

How do I tell if my router is bad?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer’s firewall must be disabled as well. To learn more on how to check the computer’s connectivity with the router, click here.

What should the lights on my modem look like?

In general, when everything is working correctly the modem lights should look like: Power light: green (solid) DSL light: green (solid) Internet (INT) light: green (flashing)

What does red light mean on Telstra smart modem?

A solid red light on the front of the modem indicates that both the 4G backup and main connection are not working. As you still have internet then it could be a fault causing light to turn red. Sometimes this can be fixed by turning modem off for 5 minutes and then back on.

How do I know if my modem is working?

Cable modem router troubleshooting tipsMake sure that your cable modem’s MAC address is registered with your cable provider. … Check your cable modem’s Ethernet and coaxial cable connections. … If you are using wireless, check that your wireless connection is functioning correctly. … Power off your modem for at least 10 seconds and then power it back on.More items…•

Why does my modem randomly stop working?

Reboot your modem and router. Sometimes Internet service providers (ISP) make changes on their end that can change the settings that connect your router to the Internet. The way to fix this is to unplug both your modem and your router (you may have one piece of equipment that acts as both) and wait a full 60 seconds.

Why is my Telstra smart modem not working?

Re: Telstra smart modem not working You could try rebooting the modem. If that doesn’t work try a factory reset by pressing the reset button with a paper clip for about 10 seconds. Modem should reboot resetting everything to factory defaults.